Category: Reviews & Comparisons

Frequently Asked Questions About Our Reviews & Comparisons

We evaluate every hosting provider through hands-on testing, purchasing actual hosting plans and running standardized performance tests over a minimum of 30 days. Our review criteria include server response time, uptime reliability, customer support quality, pricing transparency, and feature set. We pay special attention to factors that matter to Canadians, such as whether the provider offers Canadian data centre locations, billing in Canadian dollars, and local customer support. Each review is written by our editorial team and updated regularly to reflect any changes in the provider's service.
We are committed to editorial independence. While we do earn affiliate commissions from some hosting providers when readers click our links and make a purchase, this does not influence our ratings, rankings, or the content of our reviews. Providers cannot pay for higher scores or more favourable coverage. Our revenue model allows us to keep our content free for readers while maintaining honest assessments. We clearly disclose affiliate relationships on every page that contains affiliate links, in accordance with Canadian Competition Bureau guidelines and our own ethical standards.
We review and update our content on a quarterly basis at minimum, and immediately whenever a provider makes significant changes to their pricing, features, or service quality. Our monitoring tools continuously track uptime and performance for the hosts we review, providing us with real-time data to keep our assessments current. Each review page displays a "Last Updated" date so you always know how recent the information is. If you notice anything outdated in one of our reviews, we encourage you to contact us so we can investigate and update the content promptly.
Our comparison framework evaluates hosts across six core categories: performance (speed and uptime), pricing and value (including renewal rates), features (storage, bandwidth, free SSL, backups), customer support (response time, availability, and quality), ease of use (control panel, one-click installs, site builder), and Canadian relevance (local data centres, CAD billing, Canadian support hours). Each category is weighted based on its importance to the average Canadian website owner. We also factor in the specific needs of different user groups, such as bloggers, small businesses, and e-commerce stores, which is why our top pick may differ depending on the comparison context.
Absolutely. We welcome suggestions from our readers and from hosting providers themselves. You can submit a provider for review through our contact page, and our editorial team will evaluate whether it fits within our coverage scope. We prioritize providers that serve the Canadian market, offer competitive pricing, and have a solid track record. Please note that submitting a provider does not guarantee a review, and all reviews are conducted independently using our standard testing methodology. We do not accept payment in exchange for publishing a review.